elephonemobile.com currently only accepts payment from PayPal. To pay via PayPal, please follow the instructions below:1) Find the Items You Want
First you need to browse or search for the items you would like to order. Keyword search boxes are located on nearly every page of elephonemobile.com website. You will also find links to browse lists and more detailed product-specific searches in the top navigation bar of each store. When you find an item that interests you, click the title or name of the item to see its detail page. Here you will find more information about the item.
Notes: If you don't find the product that you're looking for in elephonemobile.com, Please contact us!
If you want to order an item from elephonemobile.com, click the "Add to Cart" button on the item's product detail page. Once you've added an item to your Shopping Cart, keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the button at the right top of every page of our website.3) Choose a shipping method
elephonemobile.com offer free shipping to worldwide countries. But only freely provide tracking number when the order amount is more than $15. If your order Amount is less than $15 and you want to get tracking number, you can choose "Registered Airmail +1.99$USD", Tracking Number will be offered to you! Of course, you also can choose EMS for delivery. If you still need other Express Delivery like DHL, UPS, TNT, FedEx, please click here to contact us.4) Checkout with PayPal
Notes: if you have a coupon, please key in the coupon code.
Take a moment to review all the items you've chosen in your Shopping Cart. If you decide that you don't want to purchase the item right away, click the "Remove" button next to the title. The item will be removed from your current Shopping Cart.5) Sign In/Create a New Account
Notes: If you encounter difficulty or receive an error message, please contact us.
Enter your e-mail address and set your password. Then you can sign in immediately.6) Review shipping address and pay for Your Order
Need to double check the shipping address whether is the same with your receiving address. If it is same, then please submit payment. If it is different, Please update it by clicking the "change" button. Our customer service representative will double confirm the abnormal address with you.7) Pay for Your New Order
Notes: elephonemobile.com will arrange shipment within 0-24 hours as of the payment time.
Settle payment for your order and your order status will be changed into paid quite soon.8) Check Your Order Status
If you would like to review or change something about the unpaid order you placed before it enters the shipping process, please visit the Orders in My Account on the top right corner of most pages. Here you will be able to change the particulars of your unpaid order without having to contact us.
visit Orders in My Account. You can check out your order status about whether it is shipped or partially shipped, the shipping date, tracking No., tracking website etc.
For the guest, you can click the button “Track Order” on the upper right corner of webpage, then enter your Email Address and order ID to check the order status.
We offer free tracking number for order over $15. You can check the tracking number as per the steps below: My Account →My Orders →View order.
Notes: For order below $15, elephonemobile.com does not offer a free tracking number. To get a tracking number, you need to pay an additional cost of $1.99
No. Both registered customer and guest here can make order and settle payment. But with an account, you'll enjoy the privileges below:Order History
View all your open and past orders.Email Updates
Get advanced notice of new arrivals and sales.Products Reviews
Share your opinions on products with other customers and earn points.Wish List
Collect and keep track of the products that interest you.Address Book
We can deliver your products to another address other than yours!
Click "Register" on each page, filling in the required information including your email address and password, you can become a registered customer of us.
Click "Register" button on the top of most pages
Fill in all the required information
elephonemobile.com currently accepts payment via PayPal only. Anyhow, elephonemobile.com will ensure that payment from credit card like Visa, Master Card, American Express and JCB as soon as possible.
elephonemobile.com offers the following shipping methods:
Airmail (Singapore Airmail/ China Airmail)
International Express (EMS/DHL)
Airmail stretches to nearly every corner of the world and has been broadly used in international shipping. It's delivery time is as follows:Airmail guarantees shipping and the delivery time is 7-25 business days to worldwide.
|Airmail and register airmail||Area||Time|
|United States, Canada||6-14 business days|
|Australia, New Zealand, Singapore||5-11 business days|
|United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7-15 business days|
|Italy, Brazil||10-25 business days|
|Other countries||7-15 business days|
|EMS||3-6 business days to worldwide|
|DHL/UPS||2-3 business days|
EMS guarantees fast shipping and the delivery time is 3-6 business days to worldwide.
DHL guarantees fast shipping and the delivery time is 2-3 business days to worldwide.
Normally, orders from elephonemobile.com are shipped quickly to worldwide countries. But there are some peaks seasons for international shipping that come regularly each year. You are advised to place order ahead of time or choose fast shipping method (EMS/DHL) so as not to delay.China Labor's Day
Most of Chinese governmental/ social organizations will have a break of 3 days from May 1st to May 3rd. Delivery to worldwide destinations will be delayed for 3-5 days averagely.National Holiday
China celebrates its national holiday from Oct 1st to Oct 7th each year. Delivery to worldwide destinations will be delayed for 7-10 days averagely.Spring Festival
Spring festival, China's most important holiday, has been celebrated for over 1500 years. It comes mostly in every Feb and lasts for 7-10 days. Delivery to worldwide destinations will be delayed for 10-12 days averagely.