Log in Sign up

Payment Guide

What type of payment do you accept?

elephonemobile.com currently accepts payment via PayPal and Western union only. Anyhow, elephonemobile.com will ensure that payment from credit card like Visa, Master Card, American Express and JCB as soon as possible.

What's payment method?

  1. elephonemobile.com accepts payment only via PayPal for retail payment.
  2. Order will be shipped to your verified address, please make sure it's correct before paid. elephonemobile.com Service center will double confirm the abnormal address with you. The Payment process of PayPal is easy when you shop on elephonemobile.com.
  3. Generally, E-check and pending payment will take 3-4 business days to complete totally.

What's PayPal?

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

  1. https://www.PayPal.com
  2. PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 24 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.
  3. PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.
  4. Located in San Jose, California, PayPal was founded in 1998 and was acquired by eBay in 2002.

Can I know whether my country is available in PayPal?

Yes. Normally you can register free for an account at www.PayPal.com. But please note paying by PayPal is only possible in the countries listed on the web page.
If you have a PayPal account, but you are having problems with sending money or logging into PayPal, you need to contact local PayPal customer service center.

Is PayPal secure?

Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. In this way, you don't have to worry about paying people whom you don't know. PayPal is designed from the ground up to be a safer way to send money online. PayPal doesn't expose or sell your financial information to any merchant.

Does elephonemobile.com offer a money-back or refund guarantee?

Yes. elephonemobile.com allows most products to be returned for a refund within 90 days of the delivery date. We'll refund your payment when we receive the back. Additional deductions for all refunds will be made depending on current market value!

How does the PayPal work?

Your sensitive financial information is securely stored on our servers.
When you use PayPal to pay online, you provide only your PayPal email address.
The merchants/retailers receive payment from PayPal without ever seeing your financial information.

Why are PayPal so popular?

PayPal is a safer, easier way to pay. You can use your credit card or bank account without exposing your account numbers. You can link your credit card or bank account to your PayPal account so you don't have to enter your card number or address anywhere you shop. Just log in to PayPal and quickly check out by a few clicks.

How do I sign up a PayPal account?

  1. Click the Sign Up https://www.PayPal.com/us/cgi-bin/webscr?cmd=_registration-run link at the top of any PayPal page.
  2. Select the country or region where you live from the drop-down menu.
  3. Choose the type of account that works best for you.
  4. Fill out the form and follow the online instructions.
  5. Any question, you can contact local PayPal branch window by visiting:
  6. https://www.PayPal.com, Please choose your country and Language in the top right of website.

Can I use a credit card with PayPal?

Yes, you can use Visa, MasterCard, Discover, and American Express with PayPal. Plus, when you pay with PayPal, you do not expose your credit card number.

Why my payment status is pending?

Payment made by an e-Check will take some days to clear in PayPal. The status will be pending and we will not send your order until it is cleared.

Is PayPal free?

Yes. For the buyer, it's totally free .You can sign up for a PayPal account for free, and there's no charge to transfer funds from your bank account to your PayPal account.

How can I contact PayPal when I have a question of PayPal?

You can contact with PayPal by email, live chat and telephone.

  1. www.PayPal.com. Choose the country and language in the top right of website.
  2. The phone number is:
  3. +1-888-221-1161 (US & Canada Free)
  4. +1-888-215-5506 (US & Canada Free)
  5. +1-402-935-2050 (International)
  6. +1-402-935-7733 (International)

I'm a wholesaler. Can I use another payment method?

Yes, you can pay by PayPal, Western Union, and Bank Transfer. Please contact our staff for details.

I have paid, why the order status is still unpaid?

Due to PayPal server will be delayed sometimes, please wait 2-4hours and check it again. If still unpaid, you can contact with Local PayPal branch or provide your email and order ID number, we'll check and fix the problem.

Is it necessary to have a PayPal account before ordering from elephonemobile.com?

No, you do not need to have a PayPal account before ordering from elephonemobile.com. You can browse any product in elephonemobile.com. Only when you decide to pay for the order, you need to register in PayPal for payment.

What is the Payment process of PayPal?

On your Shopping Cart page, click Check out with PayPal after reviewing your items. You will then leave elephonemobile.com and enter PayPal's website. Login in to your PayPal account, or create one if you haven't a PayPal account already. Follow the online instructions given by PayPal.

What is the advantage of using PayPal?

Payment is traceable. You can trace the status of your payment by using your PayPal account. Payment does not require you to use your credit card online (you can transfer directly from your bank account). If you do use your credit card through PayPal, elephonemobile.com won't see your credit card number, minimizing the risk of unauthorized use.

May I know iApplechina’s PayPal account?

Sure you can. Our PayPal account: service@elephonemobile.com
Notes: Please be advised that this email address is not our service mail. Please do not send any enquiry to it. Click here know our contact information.